International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

If for any reason you are not satisfied with your order, you must request a return authorization at info@simplymila.com. Please include the reason for return.

A return must be requested within 7 days of receiving your order. Once you receive your authorization number, the return must be back to us within 7 days. NO EXCEPTIONS.

All returns must be authorized by us before sending merchandise back.

International returns are at the customer’s expense.

Merchandise showing any sign of use will not be accepted and will be sent back to the customer at their cost of $15.

Merchandise must have all original tags attached and be returned in the original packaging to ensure they are adequately protected in transit.

All special release products and items marked as “Final Sale” are not eligible for returns or exchanges. NO EXCEPTIONS.  

 For full priced items, a refund will be issued back to the original method of payment for the merchandise returned.  We require up to 7 business days of receiving the merchandise to process the return. Financial institutions may require additional days to process the refund before the funds are returned to the account.

The return authorization number and order number must be clearly written on the outside of the package.

Any returns received without a return authorization number, that do not comply with the above, or that for any other reason Simply Mila deems unacceptable may be denied at the discretion of Simply Mila.

Simply Mila monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.

Simply Mila is creating garment measurement table for each garment. You can easily spot the best size for you.

The Size Guide is conveniently available on the page of each product.

Simply Mila accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay

Please note that your billing address must match the address on your credit card statement.

Once you place your order online, you will be able to see the details of the purchase and see shipping updates in your email.